FAQ

What makes Farmer's Fetch bones special?
Our bones are grass-fed, premium quality, and sourced from local family farms in Oregon. They’re smoked at low temperatures to prevent splintering, with no artificial ingredients, preservatives, hormones, or chemicals. They're also larger than any other natural bones you'll find online.

Where do your bones come from? 
Our bones come from small farms in Oregon's rural Willamette Valley, an area renowned for its lush vegetation and its ability to produce some of the best wine grapes and produce in the country.

Will these bones splinter?
Our bones are smoked at a low temperature to prevent splintering. However, as they are real bones, we advise supervising your dog while enjoying to avoid any potential choking or indigestion. If you notice any pieces break loose, discard them right away.

How long should I allow my dog to chew on it?

We recommend limiting chewing sessions to 15–20 minutes at a time and providing plenty of fresh water, especially when your dog is first trying it. Our bones are high in both protein and fat, which occasionally requires an adjustment period if chewing for longer than 20 minutes at a time.

    How should I store them?
    With proper storage, our bones can last up to 12-months. We recommend either placing bones in an open-air location between chewing sessions or storing them in the freezer. Do not seal the bone in a bag or container unless freezing, as bones are perishable and may mold if sealed and kept at room temperature or refrigerated.

    What is your shipping policy?
    Our bones are freshly smoked and shipped several days each week to ensure you receive the best quality. Most orders ship via USPS and arrive within approximately one week with our standard shipping option. Expedited shipping is also available.

    What is your return policy?
    Due to the perishable nature of our product, we do not accept returns. If you encounter any issues, please email us at: team@farmersfetchbones.com

    My dog loves this bone! How can I help spread the word to others?
    As a small business, positive reviews and word of mouth are incredibly helpful!

    • Tag us on Instagram @FarmersFetch – we love re-sharing photos and videos of your pets enjoying our bones!
    • Leave us a review on our website.

      I own a pet store and would love to carry these. How can I contact you?
      Please send an email to team@farmersfetchbones.com with the subject line "Wholesale Inquiry," including the name and location of your store.

      Have you done a nutritional analysis?
      Yes, our bones have been lab tested:

      • Beef: Crude Protein: 31% min, Crude Fat: 16% min, Crude Fiber: 1% max, Moisture: 33% max, Calories: 2709 Kcal/kg
      • Lamb: Crude Protein: 24% min, Crude Fat: 30% min, Crude Fiber: 1% max, Moisture: 30% max, Calories: 3372 Kcal/kg